Noba69 Privacy Policy — Member Data Protection & Privacy

To provide a safe, responsible, and high-quality service to all members, noba69 collects certain categories of personal information during the registration process and throughout your ongoing use of the platform. Understanding the types of data we collect helps you make informed decisions about using this platform.

Noba69 only collects information that is genuinely necessary to operate the platform securely and comply with applicable legal obligations. We do not request excessive or irrelevant information beyond what is needed to use the platform.

Your personal information is collected through several transparent and lawful methods. We always ensure the data collection process is clear, and you are kept informed of what information is being collected:

• Account registration — when you complete the registration form at noba69.net, you directly provide basic personal information such as your name, email, and phone number.
• KYC Process — when you submit identity verification documents for compliance and account security purposes.
• Financial transactions — when you make a deposit or withdrawal, information related to your financial account is collected to process payments securely.
• Platform usage — automatically through cookie technology, server logs, and analytics tools that record usage patterns and technical data.
• Support communications — when you contact our support team via live chat or email, the conversation may be recorded for service quality purposes.
• Referral programme — when you participate in a referral program, some basic information is shared in the context of the relationship between the referring member and the new member.

All these data collection methods are lawful, limited to the stated purposes, and do not involve any deceptive or unethical practices.

Noba69 uses your personal information for lawful and transparent purposes. Every use of data is directly related to delivering a quality platform experience to you:

• Verify your identity and process account registration securely.
• Process deposits and withdrawals accurately and promptly.
• Prevent fraud, money laundering, and other unlawful activities.
• Comply with applicable legal and regulatory obligations.
• Send important notices related to your account, security, and transactions.
• Provide responsive and effective customer support.
• Improve the platform's functionality, security, and user experience.
• Send promotional information and special offers — with your consent.
• Analyse usage patterns to develop useful new features.
• Resolve disputes and enforce the platform's Terms and Conditions.

Noba69 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

Noba69 does not sell, rent, or disclose your personal information to any third parties for marketing or commercial purposes without your explicit consent. However, in the following limited circumstances, information may be shared:

• Payment service providers — banks, e-wallet operators, and payment processors required to process your financial transactions. They are bound by strict confidentiality agreements.
• Game software providers — gaming technology companies that provide the gaming platform, requiring limited access to transaction data for technical purposes.
• Legal authorities — when required by law, court order, or a valid request from law enforcement agencies.
• Identity verification services — third-party providers that assist with the KYC process and identity verification to ensure platform security.
• Business transfers — in the event of a merger, acquisition, or business asset transfer, user information may be transferred as part of those assets with appropriate notice.

Noba69 invests seriously in digital security infrastructure to ensure the personal data of all members is consistently protected against unauthorized access, loss, destruction, or unintended disclosure. The technical security measures we implement include:

• 256-bit SSL/TLS encryption for all data communications between your browser and our servers.
• Data-at-rest encryption for all sensitive information stored in our database.
• Multi-layered firewalls and active threat detection systems operating 24 hours a day, 7 days a week.
• Periodic security audits by independent parties to identify and address system vulnerabilities.
• Role-based access controls ensuring staff can only access data required for their specific duties.
• Comprehensive audit logs for every access to sensitive member data.
• A tested incident response plan to address any potential data breach swiftly and effectively.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role by keeping your account password confidential and not sharing your login details with anyone.

Noba69 uses cookies and related tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use several types of cookies for different purposes:

• Essential Cookies — required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled.
• Performance Cookies — helps us understand how visitors interact with the platform through anonymous analytics to improve website performance.
• Functional Cookies — remembers your preferences such as language, display settings, and other choices for a more personalized experience.
• Marketing Cookies — used to display more relevant promotions to you based on your interests and activity on the platform — only with your consent.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the noba69 platform. For non-essential cookies, you may withdraw your consent at any time.

Noba69 fully respects your privacy rights. As a member of our platform, you have the following rights regarding the personal data we hold about you:

• Right of Access — you have the right to obtain a copy of the personal data we hold about you at any time.
• Right to Rectification — you may request correction of any inaccurate or incomplete information in our records.
• Right to Erasure — under certain circumstances, you may request deletion of your personal data from our systems, subject to applicable legal obligations.
• Right to Restrict Processing — you may request that we restrict how we use your data in certain circumstances.
• Right to Data Portability — you have the right to receive your personal data in a structured, machine-readable format.
• Right to Object — you may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent — you may withdraw your consent to certain data processing at any time without affecting the validity of prior processing.

To submit any request related to the above privacy rights, please contact our support team. We will process your request within 14 business days and may require identity verification before any action is taken.

Noba69 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law. Our retention policy is as follows:

• Active account data is retained for the duration of your membership and for a specified period after account closure for compliance purposes.
• Financial transaction records are retained for a minimum of 7 years in accordance with financial regulatory and anti-money laundering requirements.
• Customer support communication logs are retained for 2 years for reference and service quality purposes.
• Analytics data and technical logs are retained for 12 months before being automatically deleted or anonymised.
• KYC documents are retained for the period required by applicable compliance regulations.

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be associated with you. We apply secure deletion procedures to ensure data cannot be recovered.

The noba69 platform is restricted to individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

Should we discover that we have collected data from a minor without proper verification, we will take immediate steps to delete that information and close the relevant account. If you believe your child has registered on our platform, please contact our support team immediately.

Noba69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via an in-platform notice or through your registered email at least 7 days before the changes take effect.

The date of the latest update will always be displayed at the top of this page. It is your responsibility to review this page periodically. Your continued use of the noba69 platform following any amendments constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You can reach us via:

• Live Chat — available 24/7 directly on the noba69.net platform for the fastest response.
• Support Email — [email protected] for written inquiries requiring further detail.
• About Us Page — more information about noba69 is available at About Us page.

We aim to respond to all privacy-related enquiries within 3 business days. For formal privacy rights requests, the processing period is up to 14 business days depending on the complexity of the request.